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Library Guidelines and Methodologies for Conflict Management

Guidelines and Methodologies for Conflict Management

Guidelines and Methodologies for Conflict Management

Resource information

Date of publication
August 2014
Resource Language
ISBN / Resource ID
oai:openknowledge.worldbank.org:10986/19640

These Guidelines seek to enable wider
and more consistent engagement in the realm of conflict
management within the sector. The objective is to achieve,
as far as possible, negotiated settlements in the resolution
of disputes. The primary aim is to minimize the adversarial
characteristic of conflict in this sector through proactive
communication and open information sharing. These Guidelines
are the first step at an operational level in managing
conflict consistently and according to the principles of
sustainability. They may, in time, need to be expanded and
to evolve as legislation develops and changes and as the
industry undergoes the transformation dictated by the
sustainability journey.

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World Bank

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