Achieving Better Service Delivery through Decentralization in Ethiopia

This report seeks to identify changes in
human development outcomes in a period of deepening
decentralization and to suggest how the country's
decentralized governance structure will be improved to
increase access to, as well as the quality of, relevant
services. The report states decentralized governance
structure helped facilitate improvements in service delivery
and human development outcomes. The report argues that while
policymakers, providers, and citizens must work together to
strengthen accountability mechanisms, there is a particular
need to strengthen local government and enhance the role of
service. The report focuses on key actors and their roles in
accelerating progress toward achieving the Millenium
Development Goals (MDGs) in Ethiopia. The report provides
feedback from users of public services on access to, quality
of, and adequacy of services. Improvements in health and
education outcomes in the past 15 years occurred at a time
of massive decentralization in Ethiopia.